Important Reminder: New Process for School-Issued Device Support

Dear Parents and Guardians,

We hope this email finds you well! As the school year is in full swing, we’re aware that technology plays a crucial role in your student’s education. We want to keep you updated on our new process for handling device issues.

Introducing Ms. Gardner, Our Technology Wizard 🌟

We’re delighted to introduce Ms. Gardner as our new technology specialist. She’s been a tech superstar, ensuring that every student has a fully functional device for their educational journey here.

Ms. Gardner’s Office Hours—Your Student’s Tech Lifeline

To make tech life a breeze, Ms. Gardner holds open office hours in Room 214 during the following times:

  • 8:30am – 9:30am
  • 12:00pm – 1:00pm
  • 3:15pm – 4:15pm

We know tech glitches don’t watch the clock, but Ms. Gardner is a one-woman show, supporting devices for the whole school, staff included. Kindly respect her office hours for non-urgent matters.

Who to Contact for What—Because It’s Always Good to Know!

  • For Hardware and Account Issues: Head to Ms. Gardner if your device is acting up, your account isn’t cooperating, or you’re blocked from a county app like Canvas.
  • For Software and App Guidance: Mrs. Bongiorno is your go-to person for how-tos on software and apps, like Canvas, Adobe Express, and beyond.

A Gentle Reminder: Your Student’s Role in Tech Care
We want to emphasize that students have the responsibility to keep their school-issued devices in good working condition. If any hardware-related issues arise, it’s important for your student to take the initiative to visit Ms. Gardner during her office hours. Ms. Bongiorno is our school’s device coordinator. If you need to discuss your child’s device, please contact her at bongiornom@fultonschools.org.

Thank you for your cooperation and understanding. Here’s to a year of smooth sailing on the digital seas!

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